Terms of Service

These Terms of Service ("Terms") govern your access to and use of the YetiConnect website and platform ("Service") operated by YetiConnect ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, subscribing to a plan, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Service Description

YetiConnect provides a cloud-based SMS messaging and AI-powered dialer platform that integrates natively with HubSpot CRM. Our Service enables sales teams to send and receive text messages, make calls, leverage AI-assisted dialing, and manage communications directly within the HubSpot ecosystem. Features, integrations, and capabilities may vary by subscription tier and are subject to change.

3. Account Responsibilities

When you create an account with us, you agree to:

• Provide accurate, current, and complete registration information
• Maintain the security and confidentiality of your login credentials
• Promptly notify us of any unauthorized access to your account
• Accept responsibility for all activities that occur under your account

You are solely responsible for ensuring that all users within your organization comply with these Terms and any applicable laws governing SMS messaging and telephone communications, including TCPA, CTIA guidelines, and 10DLC registration requirements.

4. Acceptable Use

You agree not to use the Service to:

• Send unsolicited messages (spam) or messages without proper recipient consent
• Violate any applicable local, state, national, or international law or regulation
• Transmit harmful, abusive, threatening, defamatory, or otherwise objectionable content
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to the Service or its related systems
• Resell, redistribute, or sublicense the Service without our written permission
• Use the Service to harvest phone numbers or personal data

We reserve the right to suspend or terminate your account if we determine, in our sole discretion, that your use violates these Terms or poses a risk to other users, our partners, or our infrastructure.

5. Billing and Payments

YetiConnect offers subscription-based pricing tiers. By selecting a paid plan, you agree to:

• Pay all fees associated with your selected plan on a monthly or annual basis
• Provide valid and up-to-date payment information
• Authorize recurring charges to your payment method until you cancel

Fees are non-refundable except where required by law or as explicitly stated in writing. We may change pricing with at least 30 days' written notice before the start of your next billing cycle. Usage-based charges (such as per-message or per-minute fees) are billed in arrears based on actual consumption.

If payment fails, we may suspend access to the Service until the outstanding balance is resolved.

6. Intellectual Property

The Service, including its original content, features, functionality, design, and underlying technology, is and remains the exclusive property of YetiConnect and its licensors. Our trademarks, logos, and service marks may not be used without our prior written consent.

You retain ownership of any data or content you submit through the Service. By using the Service, you grant us a limited, non-exclusive license to process your data solely as necessary to provide and improve the Service.

7. Limitation of Liability

To the maximum extent permitted by applicable law, YetiConnect and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of the Service.

Our total aggregate liability for any claims arising under these Terms shall not exceed the amount you paid to YetiConnect during the twelve (12) months preceding the event giving rise to the claim.

8. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure at all times.

9. Termination

You may cancel your account at any time by contacting us or through your account settings. Upon cancellation, your access to paid features will continue until the end of your current billing period.

We may suspend or terminate your access to the Service immediately, without prior notice, if you breach these Terms or if we are required to do so by law. Upon termination, your right to use the Service ceases immediately. We will make your data available for export for a reasonable period following termination.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Contact Us

If you have questions about these Terms, please contact us:

YetiConnect

Email: legal@yeticonnect.com

Or visit our Contact page.